Mental Health America
What is emotional intelligence and how does it apply to the workplace?
Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you. There are five key elements to EI: self-awareness, self-regulation, motivation, empathy, and social skills. People with high EI can identify how they are feeling, what those feelings mean, and how those emotions impact their behavior and in turn, other people. It’s a little harder to “manage” the emotions of other people – you can’t control how someone else feels or behaves. But if you can identify the emotions behind their behavior, you’ll have a better understanding of where they are coming from and how to best interact with them.
LinkedIn Learning
7 Workplace Personality Tests That Can Help Improve Your Team
Workplace personality tests are assessment tools used to evaluate an individual’s personality attributes to gain insights into their motivations and working styles. In some cases, they are used in the hiring process to screen for company culture fits and adds, and in other cases, they can provide a shared experience for established teams.